If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, the Company shall not be responsible to give any refund to you.
However, at its sole discretion, the Company gives the refund based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. the decision of the Company on the quantum of refund shall be final.
It would take at least minimum of 15 to 45 days to process the refund (if due).
It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc., or if cancellation was made after 10 business days after the booking confirmation.
There is no refund payable for any unutilized services (e.g. meals, entrance fees, optional tours, hotels, transport and sightseeing etc.,) for any reason whatsoever.
Any service booked in advance and cancelled as per booking policy (within 10 business days after booking confirmation) refund will be done in the same mode of payment after deducting cancellation charges and actual bank charges if any for refund (to customer’s bank account if paid by bank transfer, net banking mode / credit /debit card – reversal to their respective credit card account).
This process will take 15 to 45 days to reflect in their account.